Microsoft Corp said on
Wednesday it will begin warning users of its consumer services including
Outlook.com email when the company suspects that a government has been trying
to hack into their accounts.
The policy change comes nine
days after Reuters asked the company why it had decided not tell victims of a
hacking campaign, discovered in 2011, that had targeted international leaders
of China's Tibetan and Uighur minorities in particular.
According to two former employees
of Microsoft, the company's own experts had concluded several years ago that
Chinese authorities had been behind the campaign but the company did not pass
on that information to users of its Hotmail service, which is now called
Outlook.com.
In its statement, Microsoft
said neither it nor the U.S. government could pinpoint the sources of the
hacking attacks and that they didn't come from a single country.
The policy shift at the
world's largest software company follows similar moves since October by Internet
giants Facebook Inc, Twitter Inc and most recently Yahoo Inc .Google Inc pioneered the
practice in 2012 and said it now alerts tens of thousands of users every few
months.For two years, Microsoft has
offered alerts about potential security breaches without specifying the likely
suspect.
In a statement to Reuters,
Microsoft said: "As the threat landscape has evolved our approach has too,
and we'll now go beyond notification and guidance to specify if we reasonably
believe the attacker is 'state-sponsored'."
Microsoft further added: "We're taking this additional step of
specifically letting you know if we have evidence that the attacker may be
'state-sponsored' because it is likely that the attack could be more sophisticated
or more sustained than attacks from cybercriminals and others.
The Hotmail attacks targeted
diplomats, media workers, human rights lawyers, and others in sensitive
positions inside China, according to the former employees.
Microsoft had told the targets
to reset their passwords but did not tell them that they had been hacked. Five
victims interviewed by Reuters said they had not taken the password reset as an
indication of hacking.
Online free-speech activists
and security experts have long called for more direct warnings, saying that
they prompt behavioral changes from email users.
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